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Site Reliability Engineer

  • Time zone
  • Commitment
    Full-time remote

Over a million designers use Sketch to transform their ideas into incredible products, every day. Would you like to join us and help take the infrastructure that supports this leading design tool to the next level? We're looking to expand our team with full-time Site Reliability Engineers.

The job

As a Site Reliability Engineer at Sketch, you will focus on shaping our cloud infrastructure and make sure all the pieces work well together: development environments, metrics processing and observability, security policies, network design, deployment strategies, high availability, etc.

You will work closely with backend, frontend, Mac developers and product managers to guarantee platform stability, and actively participate in the architecture and design of new projects.

The stack

At Sketch, we work with a unique technology blend: A deeply interconnected platform consisting of a Linux-based cloud platform and our award-winning macOS application.

Our cloud stack backend is based on a mix containerised services and serverless built on Elixir and Go and exposing GraphQL and REST APIs, with most pieces deployed on AWS and automated through Terraform. Our backend services persist data in PostgreSQL databases and other minor services.

We use Chef for configuration management each time we need to configure instances for non-cloud services, and Python for small programs or scripts, e.g. to migrate data, run recurring jobs or automate operations.

Our monitoring, metrics and alerting stack includes Thanos, ELK and Grafana.

For CI/CD and testing, we use mostly CircleCI but also our fully automated, defined-in-code Jenkins instance, that, among other tasks, spawns ephemeral ECS workers for running jobs.

The challenge

Due to our unique technology blend, you will find plenty of interesting challenges when working as an SRE at Sketch, such as:

Managing and helping autoscale our Renderfarm that currently processes more than 70k documents daily (soon using the new Apple Silicon Mac Minis 😍)

Helping to design, maintain and battle test our real-time collaboration features, making sure we offer a world-class experience to our users by extracting each ounce of performance from all layers of the stack: from HTTP requests, caching and WebSockets, to backend autoscaling and database performance.

Improving our continuous deployment pipeline by designing and setting up fully automated ephemeral test environments comprising all the different application and cloud pieces

Setting up, debugging and owning enterprise-oriented features such as Single-Sign-On and full-featured Sketch document embedding

Working towards achieving full platform observability through curated metrics and actionable alerts, using the best open-source tools for the job

About you

You care about security, code quality, scalability, performance, and simplicity. Above all, you seek operational excellence and apply the best engineering practices possible. Not everything that you or your team do can be perfect, but you make sure that you always know the trade-offs. You back your decisions with arguments. You don't care for hype and always try to find the best solution and technology for the job and its context.

About Sketch

Sketch is a 100% remote company, and your colleagues are distributed around the globe. Being remote adds great flexibility, and helps us build a more diverse team. We put respect for each other above everything else.

Besides being remote we work asynchronously as often as we can. This means that our team communicates mostly using Slack and GitHub. When we need it, we also have video calls.

Our Technology team has more than 50 people today, split between Mac, Backend, Frontend, Infrastructure and QA. In particular, the Infrastructure team has 6 members. We work in multidisciplinary squads: people from different roles, including members of the Product team, work together on solving problems and delivering functionality to our users.

Essentials for the job

  • Professional experience managing Linux-based and cloud-native distributed systems in the past
  • Experience coding with high-level programming languages like Python for technical operations tasks and services automation
  • Experience with Infrastructure as Code tools such as Terraform, and configuration management tools to automate manual operations
  • A good understanding of the HTTP protocol and the behavior of production web services
  • Excellent communication skills and a good written and spoken English
  • Based in GMT-3 (mid/east South America) to GMT+2 (Eastern European) timezones

We care about your well-being and your professional success, so we offer you

  • Full time employment, with a flexible schedule
  • As many vacation days as you need
  • Whatever training you need to develop in your job
  • Private healthcare and gym reimbursements
  • The laptop you need
  • The option to work anywhere in GMT-3 timezones to GMT+2 (Eastern European) timezones
  • Company equity
  • Paid family leave
  • An annual company meetup
Apply for This Position
Even if you're not able to tick all of these boxes, we would still love to hear from you.