I paid with check or wire transfer. What has happened with my order?
All transactions for Sketch license purchases are processed by our e-commerce partner, FastSpring.
Please note that you need to allow 3-5 working days to process payments made by check or wire transfer. As soon as the payment is received, your license details and receipt will be delivered via email.
To investigate any issues, kindly complete FastSpring’s form and confirm the following details:
- The transaction date;
- The charge amount;
- The payment method used;
- The currency;