Skip Navigation

Why does real-time collaboration not work with VPN?

If you’re using a VPN or corporate network to connect to the internet, it’s important to check if traffic is allowed in both directions (inbound and outbound). Here’s a list of the domains that Sketch uses. Please allow these URLs to make sure Sketch can communicate correctly with our servers:

capacitor.prod.sketch.com/*

graphql.sketch.cloud

client.sketch.cloud

auth.sketch.cloud

resources-live.sketch.cloud

sketch-resources-incoming-live.s3-accelerate.amazonaws.com

s3.amazonaws.com

api.sketchapp.com

download.sketch.com

download.sketchapp.com

api.prod.sketch.com

events.sketch.cloud

presence.prod.sketch.com

All connections are over HTTPS (port 443).

Was this article useful?

We’re really sorry about that.
Please let us know what you were looking for:

If you need more help or you’d like to report a bug with this content, please contact support.

Thanks for your feedback.
An error occurred, please try again later.

Can’t find your answer?

Contact us and we’ll get back to you as soon as we can.

Documentation

Documentation

Learn more about how to use the powerful features that Sketch gives you in our documentation.

Manage your Workspace

Manage your Workspace

View your Workspace details, manage your members and more in your Workspace settings.

Changes to licenses

Changes to licenses

Starting April 2021, licenses are changing. Here’s everything you need to know.

Manage your license

Manage your license

Manage or recover Mac-only (SK3) license keys, add or remove devices, and access invoices.