Can I exchange my existing Mac-only license for credit?
If you have a valid Mac-only license, you can exchange this for credit against the cost of an active Sketch Account.
A Sketch Account includes access to the Mac app and regular updates for every Editor, so you don’t need to pay for a traditional Mac-only license as well.
The license exchange process has a few steps and there are a few things you’ll need to know before you can get started:
- You’ll need an active Sketch Account. If you haven’t already got one, you can sign up, create a Workspace and start a free 30-day trial.
- You’ll need to be the owner or admin of your Workspace to exchange a Mac-only license. If you have a license and aren’t the owner or admin of your Workspace, you’ll need to speak to the persons who is and send them any confirmation emails you receive when they start the process.
- You’ll need to be the owner of any Mac-only license keys you’re exchanging, or get permission from the owner. As part of the process, we’ll send a confirmation to the email address associated with the Mac-only license you’re exchanging.
- Finally, once you redeem the Mac-only license, we’ll deactivate the account. If you or anyone else is using that license key to register Sketch, you’ll need to invite them as an Editor in your Workspace. They can then register the Mac app with their Sketch Account details.
When you exchange a valid license key, you will receive $9 USD of credit per seat on each license, multiplied by the number of months left on your license. Don’t worry, we’ll do the math for you and let you know how much credit you’ll receive before the process is over.
It is important to mention, although you will redeem your license for credit, please ensure your subscription has been set up and credit card details have been added within the Billing section of your Workspace Settings.
If you have everything you need to start a license exchange, follow these step-by-step instructions to get started.
Can’t find your answer?
Contact us and we’ll get back to you as soon as we can.