Skip Navigation

Endpoints required for correct operation of the Mac app

Under certain circumstances, the Mac app might not be able to communicate correctly with the server, preventing the application from receiving particularly important information. If this happens you will not be able to register or update your application, upload files to your Workspace, or make use of real-time collaboration, for example.

The most likely scenario for this to occur is when working under a Corporate Network (via VPN, proxy, firewall, etc.). In order to resolve this, it’s important to check if traffic is allowed in both directions (inbound and outbound). Here’s a list of the domains that Sketch uses. Please allow these URLs to make sure Sketch can communicate correctly with our servers:

capacitor.prod.sketch.com/*

graphql.sketch.cloud 

client.sketch.cloud 

auth.sketch.cloud 

resources-live.sketch.cloud 

sketch-resources-incoming-live.s3-accelerate.amazonaws.com 

s3.amazonaws.com 

api.sketchapp.com

api.prod.sketch.com 

download.sketch.com 

download.sketchapp.com

events.sketch.cloud

presence.prod.sketch.com

If you do not know how to add these URLs to your allowlist, please liaise with the IT specialist in your organisation to perform these changes.

Was this article useful?

We’re really sorry about that.
Please let us know what you were looking for:

If you need more help or you’d like to report a bug with this content, please contact support.

Thanks for your feedback.
An error occurred, please try again later.

Can’t find your answer?

Contact us and we’ll get back to you as soon as we can.

Documentation

Documentation

Learn more about how to use the powerful features that Sketch gives you in our documentation.

Manage your Workspace

Manage your Workspace

View your Workspace details, manage your members and more in your Workspace settings.

Changes to licenses

Changes to licenses

Starting April 2021, licenses are changing. Here’s everything you need to know.

Manage your license

Manage your license

Manage or recover Mac-only (SK3) license keys, add or remove devices, and access invoices.