I have found an issue relating to a plugin. What should I do?
We do our best to check plugins and work directly with plugin developers to prevent issues. But sometimes you may run into issues like crashes that could be caused by them.
To work out if a plugin is causing issues, follow the instructions in our How do I launch the Mac app in Safe Mode? article.
Plugins are created by third-party developers, so if you do come across an issue, you will need to get in touch with them for further support and assistance. Before you do, try checking to see if there’s an update available for the plugin in question. That can often solve things.
Can’t find your answer?
Contact us and we’ll get back to you as soon as we can.