Jobs at Sketch

Come and join our talented team where we want passionate people to help us build Sketch, the award-winning Mac application for designers.

Technical Support Specialist

We are building a Customer Support team based on the idea of helping people with honesty. We believe in assisting customers efficiently and humbly, while helping the rest of our company to better understand our user base.

Your mission as a Customer Support Specialist will be test and reproduce customers' technical issues, and ultimately help find them solutions. It's not just about solving problems, though. This process also provides valuable insight for our design, development and QA teams.

For that reason, you'll have to be proactive but flexible, and empathic but candid. We truly believe in communicative people who can liaise with the rest of the company while providing honest and authoritative technical help to our customers. You'll have to show deep technical knowledge in macOS, Sketch and design, all shaped from a Customer Support perspective.

Apply for This Position

Even if you're not able to tick all of these boxes, we would still love to hear from you.