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I’m not receiving emails from Sketch

Last updated on 31 Aug 2022

Note: Images, videos and some instructions on this page may not be accurate. Please bear with us as we update the Docs for Sketch’s new UI.

There are a few things to do if you’re not receiving emails from Sketch.

  • Please ensure your email account is active
  • Check your Spam/Junk/Pending messages folders for any re-directed emails
  • Add our domain @sketch.com and our IP address 158.247.26.252 to your allowlist

If you’re still experiencing issues with receiving emails from Sketch, please get in touch with our support team.