We’ve identified an issue where bitmap images that are exported and re-imported into Sketch are appearing incorrectly and appearing washed out.
We’ve identified an issue where a plugin with malformed or missing version information can result in a non-working Plugins menu.
We do our best to make Sketch as stable as possible, but if you’re running to issues and experiencing crashes, there are a few things you can try to fix it.
Sketch supports Simplified Chinese, based on your Language and Region Preferences. If the app is unexpectedly appearing in Chinese, you can take the following steps to fix it.
Sometimes an incompatible plugin may be causing Sketch to work unexpectedly or crash. You can use Safe Mode to run Sketch without plugins and see if that’s the case.
The interaction of an outdated version of Craft and Sketch v44 can produce some problems with the correct display of the Inspector, such as a truncated panel or problems with the Craft panel itself.
Sketch 49 changed the way Artboards export their content. This means that if you have a large Artboard with smaller Artboards placed on top of it, you can no longer export the background Artboard to save all your Artboards as a single image. To do this in Sketch 49, you must now create a slice layer to export all the content within.
When using Sketch on macOS Catalina you may see a new warning for any apps that capture or record your screen. Sketch needs permission to record your screen in order to sample colors when using the color picker and does not record your screen for any other purpose.
If you’ve recently installed or updated Apple’s iOS UI Library, you might notice some text layers with missing characters — denoted by a ⍰. These missing characters are related to the new SF Symbols feature.
Sketch can render documents in two color profiles — sRGB and Display P3. To make things simple, Sketch uses an Unmanaged color profile by default. This just means that Sketch uses your system’s default color profile — ‘Color LCD’ on a MacBook Pro for example.
Sketch is great at dealing with complex designs, but if you are experiencing performance issues, there are a few things that may be causing this and some steps you can take to fix them.
Some menu titles have changed in Sketch v45 and v46. For instance, the former ‘Collapse Artboards and Groups’ now is titled ‘Collapse All Groups’, and ‘Text › Align Left’ is now ‘Text › Align › Left’
Although Sketch doesn’t always require you to be connected to the internet it does sometimes need to connect to a network, for example when you register your copy of the app, or when Sketch needs to validate your license.
Your feedback is really important and we appreciate you taking the time to get in touch. We’ll do our best to help resolve any issues you might have.
If you would like to send a bug or crash report, request features or give general feedback you can do so via our Customer Support form.
We do our best to check plugins and work directly with plugin developers to prevent issues. But sometimes you may run into issues like crashes that could be caused by them.
Please launch the Console application (from the Utilities folder inside your Applications folder). It should open to All Messages, showing the log entries for everything that’s happened recently on your Mac. If you’ve previously narrowed the Console results, show the Log List and select All Messages before proceeding.
Yes, you can contact us directly. Alternatively, you can get in touch with us through Twitter or Facebook.
We’re always working to improve our import and export support for SVG, EPS and PDF files. Some of these files use specific properties that we do not yet support though.
Photoshop and Illustrator’s file formats are completely proprietary. Only Adobe knows how to read these files properly and because of that, we cannot provide proper support for these.
Mirror relies on your devices to be on the same network. If that’s not the case, you’ll see an error.
If you’re using a corporate / campus network, those are usually fire-walled, and the required traffic for Mirror is sometimes blocked by default. You may have to ask your network admin to add a rule to allow _sketchmirror._tcp.local traffic in the network.
If you’re having trouble connecting to Sketch Mirror via USB, here are some steps you should take:
If you can’t connect to Sketch Mirror over your Wi-Fi or network connection, here are some steps you should take:
If you’re still having trouble connecting to Sketch Mirror over Wi-Fi, there is a last resort. In some cases unexplained behaviour in Sketch can be solved by deleting your plist file.
By default Sketch Mirror connects to a random port each time you open it but you can change this to a fixed port with the following Terminal command.