Troubleshooting

• Why is the Mac app crashing? Try these solutions
• Why is the Mac app slow?
• What is Safe Mode and how do I enable it?
• Why is the Mac app having trouble saving files to Google Drive?
• I can’t register Sketch but I’m connected to the internet
• Endpoints required for correct operation of the Mac app
• How do I find the Console output to share with my bug report?
• Why can't I select some layers in the web Inspector?
• Why is my prototype not showing in the web app?
• Why are my Smart Layout Symbols not working as they should?
• My SVG, EPS or PDF file is not displaying correctly
• Does Sketch measure text layers in points or pixels?
• My custom keyboard shortcuts are not working
• Do you support other file formats such as Figma, XD, Photoshop, Illustrator, etc?
• Why can I no longer sync my local documents online?
• Why am I seeing question marks in Apple's iOS UI Library?
• Why is the Mac app in Chinese?
• Why is the Mac app asking for permission to record my screen?
• I’ve found a bug or have a feature request, how can I report it?
• I have found an issue relating to a plugin. What should I do?
• Providing feedback