- Can I change the currency of my order?
- Where can I find your Terms and Policies?
- I want to change the email address in my Mac-only license
- I lost my license key. How can I retrieve it?
- How can I move my Mac-only license to a different device?
- Do you offer educational discounts?
- Do you offer refunds?
- What happens when my Mac-only license expires?
- Why have I not received my License Admin access code?
- How do I register my Mac-only license?
- How do I renew or add extra seats to my Mac-only license?
- I paid with a check/wire transfer, what has happened with my order?
- How can I create a purchase order?
- Can I change my information on an invoice?
- How do I edit or add a VAT number to an invoice?
- What do I do if I am exempted from taxes?
- Why was my credit card declined?
- Why is there a charge on my statement from FastSpring?
- Is there a transaction or purchase limit for Resellers?
- How do I request a refund for a payment by bank or wire transfer?
- What should I do if I see a discrepancy on my invoice?
- What do I do if I have issues placing an order?
- Where can I get a copy of my invoice?
- How can I access your W-9?
Can’t find your answer?
Contact us and we’ll get back to you as soon as we can.